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Hi there,
I’ve gone to the Ottawa Food and Wine Show the last 3 years and I’ve always enjoyed it. This year, however, I was very disappointed that I had to wait 2 hours to get in (on Friday at 5:30) even though I purchased tickets in advance.
The security guards told us it was because the event sold more tickets than they were allowed to have people in the room, due to maximum occupancy for fire safety.
Please fix this for next year. I surely hope that if I’m purchasing tickets in advance that I won’t be treated like someone who is arriving the day of and hoping to get in. I would very much like a response to this email or a confirmation that it was received. I will be posting this information on social media as well and have been telling my friends, family and colleagues to do the same so that this changes for next year.
We should also get some sort of discount for tickets for next year to purchase as this was a very horribly planned event, to say the least.
Thank you for your time,
Sara Lahaie